Welcome to Equal Lives Norfolk


Equal Lives is led by people who face disabling barriers and is dedicated to making your voice heard. We support people to empower themselves to live independent lives. Our aim is to give you the support you need to live your own life and to remove disabling barriers. We are very involved in campaigning on issues that affect you to try and influence policy decisions. We’re also here to provide support and information for the day to day tasks of living. Whether you need to employ a personal assistant, find out what benefits you’re able to receive or you need help or advice for caring for an elderly friend or relative we are here to help. We have lots of information available, so to get you started we’ve put links to some of our most popular areas below. You can also search for a keyword if you know what you’re looking for.

Appropriate Adult Service

Anyone thought to be ‘vulnerable’ in police custody must have an ‘Appropriate Adult’ (AA) with them when they are interviewed by the police. This includes children and young people and adults with mental health issues and learning difficulties/disabilities. Appropriate Adults support people to understand their rights and entitlements and help to make sure that these are upheld.

They do not provide legal advice, but will encourage people to speak to a solicitor and request one on their behalf where they feel this is in the person’s best interests. All of our Appropriate Adults are trained volunteers.

The service is available every day of the year between 8.30am-11.00pm.

Volunteers are ‘on call’ on a rota basis and usually cover the nearest Police Investigation Centre to their home.Relevant Paid Person’s Representative (RPPR)

We provide this service in partnership with POhWER, which is a national user-led voluntary organisation. It is a statutory role, available to people covered by the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards 2008.

The service is available to a range of service users including people with learning disabilities, dementia, acquired brain injury, mental health issues and other needs which lead to a lack of mental capacity. This also includes people with complex communication needs.

The RPPR is expected to support the person to understand their rights to review and access to the Court of Protection, and to provide support in line with the Code of Practice, Deprivation of Liberty Safeguards. This service is delivered by members of staff only, as this is a contractual requirement and referrals are direct from the Local Authority.

Call or email

  • 01508 491210 Voice
  • 01508 491215 Textphone
  • 01508 491216 Fax
  • info@equallives.org.uk

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